Service
Intranet & Internal Tools
Your intranet has a 12% adoption rate. Your employees Google company policies because it is faster than searching your internal systems. HR forms get emailed as PDF attachments. Training materials live in someone's personal OneDrive. We build modern internal platforms — intranets, employee portals, knowledge bases, workflow tools — that people actually want to use because they solve real problems instead of creating new ones.
The Challenge
Legacy intranets fail for a predictable set of reasons: they were designed by IT instead of end users, they try to be everything instead of being good at the few things that matter, they were never optimized for mobile, and nobody has updated the content in two years. The cost is not just the wasted software investment — it is the 20 minutes per day every employee spends hunting for information, the compliance risks from outdated procedures, and the onboarding friction that makes new hires feel lost for their first month.
Our Approach
We start by understanding why the current system failed — and it is almost never a technology problem. It is a design problem. We run user research with actual employees across roles: what do they need daily, what frustrates them, what workarounds have they built. Then we design around those real needs, not around a feature checklist from IT. Our build process is mobile-first (because your warehouse staff and field teams need access too), role-based (different people see different things), and search-first (because that is how people actually find information). We launch in phases — starting with the highest-impact user group — and measure adoption weekly, adjusting based on real usage data rather than assumptions.
What You Get
Modern, role-based intranet platform with mobile-first design
Built to your specifications with full documentation and handoff.
AI-powered search across all internal content
Built to your specifications with full documentation and handoff.
Digital workflow tools replacing manual forms and email-based processes
Built to your specifications with full documentation and handoff.
Content migration plan — what moves, what gets archived, what gets rewritten
Built to your specifications with full documentation and handoff.
Adoption dashboard tracking usage by department, role, and feature
Built to your specifications with full documentation and handoff.
Change management support — communication templates, training materials, champion program
Built to your specifications with full documentation and handoff.
Expected Outcomes
Measurable adoption improvement — our target is 60%+ monthly active usage within 90 days
Reduced time-to-information — employees find what they need in seconds, not minutes
Streamlined internal processes — digital workflows replace email chains and paper forms
Improved compliance — centralized, version-controlled procedures with acknowledgment tracking
Faster onboarding — structured programs that get new hires productive in days, not weeks