A new colleague needs a laptop and nobody is sure whether the spare one in the cupboard still works. A phone from two years ago is "somewhere" after the person left. A laptop dies on the day of a client presentation and it turns out to be six years old. None of this is dramatic, but it costs time and money, and it happens in almost every company that has not written devices down.
You do not need asset-management software for this. A single list and a few habits are enough for a company of up to a few dozen people.
What goes on the list
Keep the list small. Each device is one row, with these columns:
- Device: type and model, for example "laptop, 14-inch".
- Serial number: printed on the device; it settles every later argument about which one it was.
- User: one named person, or "spare" or "in repair".
- Purchase date and price: useful for insurance, accounting and planning.
- Planned replacement date: usually three to four years for laptops and two to three for phones, depending on how they are used.
- Status: in use, spare, in repair, returned, disposed.
- Notes: accessories, charger, a case, a SIM card number.
Resist adding more. A list with fifteen columns is never updated. If you need passwords or recovery keys, they belong in a proper password manager, not in this sheet.
One list, one keeper
Use one shared spreadsheet or a simple table in the tool you already use. Two lists, one at the office manager and one at IT, will disagree within a month.
Name one person who keeps it, and one deputy. The keeper does not buy and set up everything, but every change, such as a new device, a handover or a repair, passes through them. That is the whole system.
Owner means a name
Every device has a user whose name is on the row. Shared devices, such as a meeting-room tablet, get a responsible person too. When a device changes hands, update the row the same day; it takes thirty seconds and saves an hour later.
Tell the user briefly what the name means: they look after the device, report loss or damage quickly, and return it when they leave or change roles. If your company allows private use or private phones for work, write down the rule in two sentences and keep it with the list.
Replacement dates instead of surprises
Next to each purchase date, put a planned replacement date. Once a year, filter the list for devices due within the next twelve months and turn them into a small budget. Replacing four laptops a year is a planned expense; four failures in one quarter is a crisis.
A planned date is not a command. If a laptop is healthy and does its job, keep it and move the date. But the question is asked deliberately, not when the device breaks.
Handover and return on leaving
The most common loss happens when someone leaves. Make the return a fixed step in your leaving routine, with a short checklist:
- Return of the laptop, phone, charger and other accessories on or before the last working day.
- Check that the device matches the serial number on the list.
- Copy or hand over any work files to the colleague who takes over, and only then wipe the device.
- Remove the person's access: company accounts, mobile device management, the SIM card or phone number.
- Update the row: status "returned", then "spare" or "disposed".
If the person works remotely, agree on a courier and a date in advance and keep the tracking number in the notes. Do the same for long leave if the device is not needed.
The step works best when it is part of the same checklist as the rest of the leaving routine, so it does not depend on someone remembering. If you already plan access and handover when something is retired, the same thinking applies to people and their devices.
Spare devices
Keep one or two spare, set-up laptops if the company has more than ten people. A spare turns a broken laptop into a half-day problem instead of a week-long one. Mark them on the list and store them in one known place. Check them every few months: charge them, install updates and confirm they still start.
Security basics tied to the list
The list also helps with basic security, without becoming a security project:
- Every laptop has disk encryption and a screen lock; note it on the row when checked.
- Lost or stolen device: one named person to call, and the steps to lock or wipe it remotely, written next to the list.
- Old devices are wiped before they are sold, given away or recycled, and the date is recorded.
For a wider look at protecting company data, see our article on data security basics.
Twice a year: compare list and reality
Twice a year, spend an hour comparing the list with what people actually have. Ask everyone to send a photo of the serial number or confirm their device by a short message. You will find missing devices, devices with the wrong user and old devices nobody uses. Fix the list on the spot. After the first check, later checks are quick.
Common mistakes
- Several lists that do not match.
- No named keeper, so updates happen "when someone has time".
- Missing serial numbers, so devices cannot be identified.
- No replacement dates, so all old devices fail in the same season.
- Returning devices handled as a favour at the last minute.
- Wiping a device before work files are handed over.
- Forgetting phones, SIM cards and chargers.
Summary
A device inventory for a small company is one shared list, one keeper, a named user for every laptop and phone, a planned replacement date and a fixed return step when someone leaves. A check twice a year keeps it true. The result is fewer lost devices, fewer surprise purchases and a quicker start for every new colleague.
Sources
- Our related articles linked above.
- The replacement intervals and checklist are working practices for small and mid-sized companies, not a formal standard; adjust them to your devices and rules. No client results or market figures are claimed in this article.


